Windows Engineering Manager

Plano, TX
Full Time
Manager/Supervisor

Windows Engineering Manager

Location: Plano, TX / Reston, VA, US

Work Arrangement: Hybrid – 3 Days Onsite per Week

THE IMPACT YOU WILL MAKE

The Windows Engineering Manager is responsible for leading the engineering, delivery, and operational support of the enterprise Windows endpoint platform. This role provides technical and people leadership for a team of engineers responsible for the design, deployment, management, security, and lifecycle of end-user computing services across the organization.

The Manager drives the execution of the enterprise end-user computing strategy, ensuring Windows platforms remain secure, compliant, reliable, and aligned with business objectives. This role oversees engineering standards, operational processes, platform modernization initiatives, and service performance while fostering a culture of accountability, continuous improvement, and technical excellence.

Leading a distributed team of approximately 8–10 desktop engineers and technicians, the Manager is responsible for Windows endpoint management, device provisioning, operating system lifecycle management, and endpoint security capabilities.

The role partners closely with Infrastructure, Information Security, Network, and Enterprise Operations teams to deliver scalable and resilient solutions that support a hybrid workforce.

The Windows Engineering Manager serves as a trusted advisor to Digital Workplace leadership, balancing strategic planning with operational execution to ensure enterprise endpoint services deliver a secure, productive, and consistent user experience.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experience

6+ years of experience in IT engineering and 5+ years in enterprise desktop or end-user computing roles, including leadership responsibilities.

Deep, hands-on knowledge of Windows in large enterprise environments, including OS deployment, imaging, troubleshooting, and lifecycle management.

Expert-level experience with Microsoft SCCM/MECM and Microsoft Intune, including software distribution, patching, compliance, and co-management models.

Strong understanding of virtual desktop technologies such as Citrix, VMware Horizon, and Azure Virtual Desktop.

Proven ability to automate endpoint operations using PowerShell, Python, or similar scripting languages.

Experience supporting zero-touch provisioning and configuration management.

Strong understanding of endpoint security best practices, including encryption, EDR, identity, and security hardening.

Knowledge of desktop-related networking concepts, including LAN/Wi-Fi, VPN, DNS, and DHCP.

Demonstrated experience leading enterprise testing strategies, pilot programs, and vendor technical evaluations, including POCs and data-driven recommendations.

Leadership experience supporting thousands of endpoints across multiple locations and hybrid work environments.

Direct experience with Windows 365 Cloud PC, Autopilot, Intune-first strategies, or major OS migrations such as Windows 10 to Windows 11.

Track record of improving end-user experience through automation, analytics, and modern support models.

Bachelor's degree in Information Technology, Computer Science, or equivalent professional experience.

Desired Experience

Experience in financial services or similarly regulated industries with strong compliance and availability requirements.

Experience managing OEMs, software vendors, and service providers.

Knowledge of budgeting, licensing optimization, and contract oversight.

IDEAL CANDIDATE PROFILE

The ideal candidate will have a strong combination of enterprise Windows engineering expertise, modern endpoint management experience, and proven people-management capabilities.

Candidates with hands-on SCCM/MECM and Intune expertise, experience managing thousands of endpoints, and a background leading desktop engineering teams will be particularly well suited for this opportunity.

Best Regards

Rohit Rawat

Delivery Manager

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