UAT Lead with Order to cash and E-commerce exp
Seattle, WA
Contracted
Experienced
About the Role
We are seeking an experienced Order-to-Cash UAT Lead to join a mission-critical eCommerce platform program with one of the most innovative technology organizations in the world. This is a hands-on, high-visibility role at the heart of a next-generation subscriber commerce platform — a platform that powers order management, provisioning, billing, and financial integration at massive scale.
As the UAT Lead, you will drive the planning, coordination, and execution of end-to-end User Acceptance Testing (UAT) across complex Order-to-Cash workflows, ensuring new features and releases meet both business and technical requirements. You’ll partner closely with engineering, QA, product, and finance teams to deliver seamless, high-quality customer experiences from order initiation through billing and fulfillment.
Key Responsibilities
We are seeking an experienced Order-to-Cash UAT Lead to join a mission-critical eCommerce platform program with one of the most innovative technology organizations in the world. This is a hands-on, high-visibility role at the heart of a next-generation subscriber commerce platform — a platform that powers order management, provisioning, billing, and financial integration at massive scale.
As the UAT Lead, you will drive the planning, coordination, and execution of end-to-end User Acceptance Testing (UAT) across complex Order-to-Cash workflows, ensuring new features and releases meet both business and technical requirements. You’ll partner closely with engineering, QA, product, and finance teams to deliver seamless, high-quality customer experiences from order initiation through billing and fulfillment.
Key Responsibilities
- Lead the design, planning, and execution of comprehensive UAT test strategies across Order-to-Cash, billing, invoicing, and subscription lifecycle workflows.
- Collaborate with cross-functional teams (product owners, QA, developers, business analysts, and finance stakeholders) to define acceptance criteria and ensure test coverage.
- Develop and maintain test plans, test cases, scripts, and execution schedules aligned to product roadmaps and release cycles.
- Execute hands-on testing of new features, APIs, integrations, and end-to-end workflows, ensuring business requirements and customer expectations are met.
- Manage UAT readiness activities including data preparation, environment setup, defect triage, and stakeholder sign-offs.
- Identify, document, and track defects and issues, working closely with development teams on resolution and retesting.
- Provide detailed reporting on test execution, defect trends, release readiness, and overall quality metrics.
- Partner with stakeholders to continuously improve UAT practices, release processes, and platform quality.
- Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to continuous improvement initiatives.
- 5+ years of hands-on experience leading UAT or QA efforts in complex eCommerce or subscription platform environments.
- Proven expertise in Order-to-Cash workflows, including order management, provisioning, billing, invoicing, and payment processing.
- Experience with financial systems integrations (Oracle, SAP, or similar ERP platforms).
- Strong background in test case design, execution, defect management, and UAT coordination.
- Familiarity with tools such as JIRA, Confluence, and Postman; experience with test automation is a plus.
- Strong analytical and problem-solving skills with keen attention to detail.
- Excellent communication skills with the ability to work cross-functionally and present results clearly to both technical and business audiences.
- Experience working in Agile/Scrum environments.
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