Network Operations Center (NOC) Engineer

Omaha, NE
Contracted
Experienced

Overview

Inabia is seeking a skilled Network Operations Center (NOC) Engineer to monitor, support, and maintain mission-critical network and telecommunications infrastructure on a 12-month contract basis in Omaha, NE. This is a fully onsite, shift-based role covering 2nd Shift (3:15 PM – 11:15 PM CDT) or 3rd Shift (11:15 PM – 7:15 AM CDT). The position is focused on network monitoring, incident management, connectivity troubleshooting, and ensuring high system availability across enterprise and operational technology environments.

Responsibilities

  • Monitor and support enterprise and OT network infrastructure
  • Perform network fault detection, troubleshooting, and incident resolution
  • Support microwave radio communication and backhaul systems
  • Coordinate with telecom vendors, ISPs, and third-party providers
  • Manage incidents, escalations, and SLA-driven service restoration
  • Support Linux-based systems and applications
  • Execute maintenance activities, upgrades, and configuration changes
  • Create incident reports and root cause analysis (RCA) documentation
  • Participate in shift-based and on-call operations

Key Qualifications

  • 3+ years of experience in NOC, Network Operations, Telecom, ISP, or Network Support environments
  • Strong knowledge of TCP/IP, Routing & Switching, VLANs, DNS/DHCP, and VPNs
  • Hands-on troubleshooting experience with routers, switches, firewalls, and WAN connectivity
  • Experience supporting Telecom Carrier, ISP, or Enterprise Networks
  • Linux administration and troubleshooting experience
  • Solid understanding of Incident Management, Problem Management, and Root Cause Analysis
  • Strong communication and documentation skills
  • Proficiency with network monitoring tools

Preferred Qualifications

  • Experience in railway, transportation, or critical infrastructure environments
  • Knowledge of Positive Train Control (PTC), Centralized Traffic Control (CTC), Rail Communication Networks, and SCADA/OT environments
  • Experience with SolarWinds, PRTG, Nagios, Zabbix, or similar monitoring platforms
  • Certifications: CCNA/CCNP, CompTIA Network+, RHCSA/LPIC/Linux+
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