OverIT FSM Techno-Functional Consultant

Oakville, ON, Canada
Contracted
Mid Level
Onsite - 5 days/ week Or Hybrid [Onsite - 3 days/ week, remote - 2 days/ week]

Onsite / Hybrid (no remote)
Rate: $90/hr 
Duration: Long-term (1 year)
Visa: Any Visa


Job Description:
Role overview:
We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for clients in utilities, , energy, , and oil & gas industries. This role bridges business requirements and technical execution — translating customer field-operations needs into scalable, configured solutions on the OverIT platform.

Must-Have Skills

 
  • 3–7+ years of experience in Field Service Management (FSM) implementation or consulting; hands-on OverIT platform experience strongly preferred.
  • Solid understanding of FSM domain concepts: work order management, scheduling/dispatch optimization, mobile workforce management, and linear asset industries (utilities, telecom, energy).
  • Experience with system integrations (REST/SOAP APIs, middleware) connecting FSM to CRM/ERP/GIS/IoT systems.
  • Working knowledge of GIS concepts and tools (ESRI/ArcGIS integration is a plus).
  • Familiarity with mobile app configuration and offline-first application design.
  • Strong analytical and requirement-gathering skills; ability to translate business needs into system configuration.
  • SQL and basic scripting/data-handling skills for configuration, migration, and troubleshooting.
  • Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
  • Prior experience in utilities, telecom, transportation, or oil & gas sectors is a plus.
     
Alternate FSM Platforms

If candidates with direct OverIT experience are difficult to identify, please also consider candidates with strong hands-on experience in:

  • ClickSoftware / Click Scheduler
  • Salesforce Field Service (FSL)
  • IFS FSM
  • SAP FSM
  • Oracle Field Service
  • ServiceMax
  • Microsoft Dynamics 365 Field Service
  • IBM Maximo Mobile / Field Service
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