ServiceNow — Technical Consultant

Fort Bragg-Fayetteville, NC, NC
Contracted
Mid Level
  • Job Title: ServiceNow — Technical Consultant
  • End Client: Confidential end client (Fort Bragg-Fayetteville program)
  • Duration: 13+ months
  • Rate-$55/hr. W2
  • Location: Fort Bragg-Fayetteville, NC — Onsite
  • Contract
  • No C2C
ROLE OVERVIEW
The client is seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.
KEY RESPONSIBILITIES
  • Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules
  • Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions
  • Provide technical leadership and mentorship to junior consultants and developers
  • Customize and configure ServiceNow applications using best practices and maintain platform integrity
  • Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools
  • Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards
  • Stay current with ServiceNow releases and proactively recommend platform enhancements
  • Support pre-sales activities including solutioning, demos, and proposal development
REQUIREMENTS / MUST-HAVES
  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field
  • 5+ years of hands-on experience with ServiceNow platform development and administration
  • Proven track record of successful ServiceNow implementations in enterprise environments (2+ years)
  • Strong understanding of ServiceNow architecture and data model
  • Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio
  • Experience with Agile methodologies and DevOps practices
  • Excellent communication, presentation, and stakeholder management skills
REQUIRED SERVICENOW CERTIFICATIONS (BY LEVEL)
  • Junior — CSA and at least 1 CIS (any) and CAD
  • Intermediate — CSA and at least 2 CIS (any) and CAD
  • Senior — CSA and at least 3 CIS (any) and CAD
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