NOC Engineer

Omaha, NE
Full Time
Experienced

Overview

Inabia is seeking a NOC Engineer to monitor, support, and maintain mission-critical network and telecommunications infrastructure at our Omaha, Nebraska location. This is an onsite, shift-based role available on 2nd shift (3:15 PM – 11:15 PM CDT) and 3rd shift (11:15 PM – 7:15 AM CDT). The ideal candidate brings proven NOC or network operations experience, strong troubleshooting skills, and a dedication to maintaining high system availability across enterprise and operational technology environments.

Responsibilities

  • Monitor and support enterprise and OT network infrastructure around the clock
  • Perform network fault detection, troubleshooting, and incident resolution
  • Support microwave radio communication and backhaul systems
  • Coordinate with telecom vendors, ISPs, and third-party service providers
  • Manage incidents, escalations, and SLA-driven service restoration activities
  • Support Linux-based systems and related applications
  • Execute scheduled maintenance activities, upgrades, and configuration changes
  • Create detailed incident reports and root cause analysis (RCA) documentation
  • Participate in shift-based and on-call operations as required

Key Qualifications

  • 3+ years of experience in NOC, Network Operations, Telecom, ISP, or Network Support environments
  • Strong working knowledge of TCP/IP, Routing & Switching, VLANs, DNS/DHCP, VPNs, and network monitoring tools
  • Hands-on troubleshooting experience with routers, switches, firewalls, and WAN connectivity
  • Experience supporting Telecom Carrier, ISP, or Enterprise Networks
  • Linux administration and troubleshooting experience
  • Solid understanding of Incident Management, Problem Management, and Root Cause Analysis methodologies
  • Strong written and verbal communication skills with attention to documentation quality
  • Must be a U.S. Citizen or Green Card holder (required for this position)

Preferred Qualifications

  • Experience in railway, transportation, or critical infrastructure environments
  • Knowledge of Positive Train Control (PTC), Centralized Traffic Control (CTC), Rail Communication Networks, and SCADA/OT environments
  • Hands-on experience with monitoring platforms such as SolarWinds, PRTG, Nagios, or Zabbix
  • Active certifications such as CCNA, CCNP, CompTIA Network+, RHCSA, LPIC, or Linux+
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