Role: Duck Creek Policy Business Analyst

Client: CoAction
Location: Morristown, NJ
Work Model: Hybrid (3 days onsite)


Job Description: 
Position Overview
We are looking for an experienced Duck Creek Policy Business Analyst to support our client, CoAction. The ideal candidate will have strong experience working with Duck Creek Policy, insurance business processes, and requirements analysis. This role will work closely with business stakeholders, technology teams, and project leadership to translate business needs into clear functional requirements and deliverables.

Required Skills & Experience
· Strong experience as a Business Analyst in the P&C Insurance domain.
· Hands-on experience with Duck Creek Policy.
· Strong understanding of policy administration processes, including policy issuance, endorsements, renewals, cancellations, and related workflows.
· Experience gathering and documenting business and functional requirements.
· Ability to create user stories, acceptance criteria, process flows, and functional specifications.
· Experience working in Agile/Scrum environments.
· Strong communication and stakeholder management skills.
· Experience collaborating with technical teams and business users.
· Strong analytical and problem-solving abilities.

Preferred Qualifications
· Experience with Duck Creek Policy implementations, upgrades, or enhancements.
· Knowledge of P&C insurance products and policy lifecycle.
· Experience working with integration/API requirements related to policy administration systems.
· Experience supporting UAT and production issue analysis.
· Prior experience working with large insurance carriers or insurance technology programs.