Key Responsibilities

· Design and execute end-to-end test strategies spanning the full Order-to-Cash flow:

o Product catalog, search, and pricing validation

o Shopping cart and checkout functionality

o Order placement, payment, and fulfillment

o Invoicing, taxation, refunds, and financial reconciliation

· Perform hands-on functional, integration, regression, and E2E testing across web, mobile, and backend systems.

· Validate order orchestration, payment gateways, ERP/Billing integrations, and downstream O2C components.

· Analyze complex business rules and design test cases that mirror real-world eCommerce and financial transactions.

· Collaborate closely with Product, Engineering, Finance, and UAT teams to ensure accuracy across all stages of the customer and revenue lifecycle.

· Identify and troubleshoot defects, documenting clear reproduction steps and root causes.

· Apply innovative and practical test approaches, focusing on business impact and customer experience beyond standard QA checklists.

· Support automation efforts and continuous testing initiatives across O2C modules.

Required Skills & Experience

· 5+ years of experience in QA/testing with end-to-end eCommerce and Order-to-Cash process coverage.

· Strong functional knowledge across:

o Catalog and pricing management

o Cart and checkout flows

o Payment processing and transaction validation

o Order management, fulfillment, and invoicing

o Credit, refunds, and financial postings

· Experience testing integrations with payment gateways, billing systems, and ERP platforms (e.g., Oracle BRM, SAP, NetSuite).

· Ability to analyze business workflows and validate data across multiple systems (front-end, API, and backend).

· Strong understanding of data validation, API testing, and transaction flow verification.

· Familiarity with JIRA, TestRail, SQL, Postman, and automation frameworks (Selenium, Cypress, or similar).

· Excellent communication skills — able to explain test design and rationale clearly beyond standard QA procedures.