Client: Amazon

Location: Redmond, WA (Onsite – 5 Days per Week)

Position –Principal Program Manager – Order to Cash (O2C) | Telecom, Subscription & QA Engineering Delivery

Employment Type: Long-Term Contract (W-2 Only)
Work Authorization: U.S. Citizen or Green Card Holder Only (No Sponsorship Available)

Overview

Overview
We are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and a strong foundation in QA Test Engineering to lead global, enterprise-scale programs supporting a subscription-based connectivity platform.
This role owns the end-to-end customer and revenue lifecycle, including service activation, billing, invoicing, payments, and subscription management, while ensuring high-quality delivery through rigorous QA practices.
You will lead a portfolio of complex, multi-region programs, building capabilities from 0 → 1, and establishing scalable systems, processes, and quality engineering frameworks that ensure accuracy, reliability, and performance at scale.
Key Responsibilities

• Manage critical eCommerce programs with cross-functional visibility.

• Facilitate Agile ceremonies (standups, retrospectives, PI planning, and sprint reviews).

• Coordinate deliverables, dependencies, and milestones across teams.

• Report on progress, risks, and dependencies to executive leadership.

• Maintain program dashboards, roadmaps, and stakeholder communication plans.

Required Skills & Experience

• 10+ years of experience in program management or enterprise transformation.

• Deep understanding of Agile / SAFe frameworks and product lifecycle management.

• Proven success managing multiple technical workstreams concurrently.

• PMP, CSM, or SAFe certification preferred.

• Bachelor’s degree in Computer Science, Engineering, or Business.